Job Description

Account Specialist

Are you looking for a new career  opportunity with room to grow? In  an organization that  values employees?  This is an opportunity with an organization that  really takes care of employees and works hard to create an excellent work environment. Come join this fantastic Northampton area  firm.  If hired you’ll enjoy generous paid time off, great health insurance, retirement benefits, and more! This is a temp to hire position with a starting pay rate of $19.00 -$22.00  per hour, based on experience. 

In this role, you’ll be part of a vibrant team whose mission is to provide exceptional customer service to all clients. This includes tasks like resolving issues, helping to ensure services run on a timely basis without issue, and answering any general questions that may arise. For this firm, customer service is paramount, and they really roll out the red carpet for their clients. This role is perfect for someone who takes pride in their customer service skills and who always goes the extra mile to really deliver a great experience.

Account Specialist Requirements

• At least 2 years of customer service experience 
• Very strong customer service mindset
• Ability to manage multiple projects
• Strong computer proficiency